Frequently Asked Questions
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The
easiest way to search and book hotel rooms online.
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BOOKING
is an affilate of BOOKINGS, which is a leading company in Europe for
online hotel reservations.
Since 1996, BOOKINGS offers travellers the possibility to book rooms
in unique hotels, chain hotels, airport hotels and highway hotels
as well as in independent accommodations, small family hotels, designer
hotels and budget hotels. |
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When you need a room, we have a room and when you book a room,
you get the room. What we offer is what you get.
Our database covers over 5000 hotels in Europe and more than 8000
hotels worldwide. We offer travellers last moment booking opportunities
with hotels in cities of their choice. Travellers experience easy
to use navigation, daily availability, and updated choice of rooms,
ranging from 1 to 5 stars. Book a room and travel to hotels without
worries about the booking; we offer you available and reliable first
class services. |
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Because we offer diversity, quality and quantity of hotel rooms
in Europe.
We offer business and consumer travellers reliable and innovating
hotel reservation services. Our online reservation system is easy
to use and offers the possibility to book a hotel room directly. Book
rooms with unique hotels that you can not book anywhere else. Book
a room on our website and receive a direct confirmation per e-mail
within a few minutes. |
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A Preferred hotel offers its best available room rates and availability
exclusively to BOOKING.
Preferred hotels are contracted to offer us room availability, 365
days a year. Many hotels in Europe have joined this program and offer
their best available rates to travellers that make BOOKINGS on our
website. |
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Because we offer hotels reliable, innovating and business generating
online solutions.
We provide hotels the tools to sell rooms with; and the business to
sell rooms to. Hotels simply want to work with us and in return offer
us low rates. Hotels also have the possibility to offer rooms against
last minute rates. They have the tools to amend rates and availability
in our database real-time. |
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BOOKING is an affiliate to BOOKINGS, which processing an average
of 3000 booked room nights per day.
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Direct BOOKINGS proceed real-time; request BOOKINGS by fax are
processed and confirmed within 24 hours.
The direct bookable room availability we offer on our website is exclusive
to BOOKING. This means that when travellers book a room directly on
our website the booking is processed and confirmed within a few minutes.
Request BOOKINGS need to be accepted by the hotel and are therefore
processed and confirmed within 24 hours. |
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To allow us to proceed with your booking.
We request your credit card details as a form of security. It is used
to guarantee your booking to the hotel. Your information is strictly
confidential. We do not debit your card. Hotels charge you as soon
as you departure your stay. |
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You will receive a confirmation of your booking per e-mail.
Direct BOOKINGS are confirmed per e-mail within a few minutes. Request
BOOKINGS need to be accepted by the hotels and are therefore confirmed
per e-mail within 24 hours. |
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Only our website offers the possibily to book rooms.
We have designed our business in such a way that travellers can book
rooms against low prices online. This is one of the reasons we offer
no telephone reservation service. |
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Very easy; by using the cancellation link given in the confirmation
e-mail of your booking.
To cancel a booking use the link given in your confirmation e-mail.
To change your booking, cancel the booking first and make a new booking
on our website. |
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You can add this request with your booking online.
Hotels are informed with your request and we will inform you as soon
as possible. Then you can confirm your booking. |
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Transmissions and processing are secured through our Secure Internet
Server.
We offer travellers two ways to inform us with their details. Through
our Secure Internet Server transmissions and processing of details
are secured. Travellers may also decide to inform us with their credit
card details by fax. |
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Yes it is; BOOKING carefully secures and handles your details.
Credit card details are ONLY used by us to guarantee your booking.
Hotels debit your card as soon as your departure your stay. We not
debit you card unless you fail to arrive and have not cancelled your
booking. |
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All room rates are per room per nigh, unless stated differently.
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Taxes are included in the room rates, unless stated differently.
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When you book a room with us you do not have to pay a fee for
the reservation.
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That depends on the cancellation policy of the hotel.
We keep the standard cancellation policy of the hotels. If you fail
to arrive and you have not cancelled your booking before the cancellation
time given on the hotel information page you pay for cancellation.
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You pay the room bill in cash or with credit card at the hotel.
We offer travellers the possibility to book hotel rooms on our website.
In order to validate room booking requests we ask personal and credit
card details upfront. The credit card details are ONLY used to guarantee
the reservation. The card will NOT be debited unless you fail to arrive
and have not cancelled your booking before the cancellation time given
on the website. Normally this cancellation time is 24 hours before
arrival. |
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We accept VISA, MASTER CARD, AMERICAN EXPRES; some hotels accept
Diners Club, JCB and other local cards.
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Yes; with hotels that accept reservation requests per fax, you
can.
Use the fax to send booking details. Travellers who do not have a
credit card can contact the hotel after they have made a booking.
With many hotels you can make another arrangement, depending on the
expected arrival time and length of stay. |
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You can find the address details of hotels on the hotel pages.
It is not our policy to give contact details of hotels prior to a
reservation. Contact details are provided after booking in the confirmation
of the reservation. |
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On each hotel page you find location and direction details.
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On each hotel page you information about the hotel.
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We have no more pictures available than the ones posted on our
website.
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We are no hotel and therefore you can only book rooms with hotels
you find on our website.
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Mail us your request or complaint. Send e-mail to info@www-booking.com
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Frequently Asked Questions: